Mall Hours
Monday - Saturday 10am - 9pm
Sunday 11am - 6pm
Department Store and Holiday hours may vary.
Mall Phone Numbers
Main Phone Number: 815.332.2440
Security: 815.315.7981
Management: 815.332.2451
Customer Service
Located on the lower level at Center Court, Customer Service offers shoppers the following services:
- Stroller Rental
(Nominal Charge)
- Complimentary Wheelchairs
- CBL Select Gift Cards
- TDD
(Telephone Device for the Deaf)
- Job Opportunities
- Lost & Found
- Mall & Event Information
- Copy & Fax Services
Customer Service Hours:
Monday - Friday: 12noon - 9pm
Saturday: 10am - 9pm
Sunday: 11am - 6pm
Restrooms
Four sets of restrooms are available in the following locations:
- Lower level, off the Food Court
- Lower level Sears wing, off of the southeast mall entrance corridor
- Upper level in the JCPenney wing, off the north center mall corridor
- Upper level in the Bergner's wing, off the northwest mall entrance corridor
A Family Restroom, including a nursing room, is available for familes with small children, off the Food Court.
Pay Phones
Pay phones are conveniently located on the lower level near the restrooms off the Food Court, and lower level in the Sears wing near the southeast mall restrooms.
ATM Machines
Four ATM machines are conveniently available in the following locations:
- Upper level Sears wing, near Finish Line
- Lower level Bergner's wing, near the Food Court
- Upper level, northwest mall entrance corridor by U.S. Bank
- Inside foyer of Macy's southwest store entrance